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FAQ

COVID-19 Information
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For all ticketed events, please note the following updated policies:

We’re committed to doing everything we can to ensure we can continue bringing amazing live comedy to fans. Prior to entry into PLSac, ALL shows will require attendees to provide proof of a negative COVID-19 test result within 72 hours of the event OR full COVID-19 vaccination (at least two weeks after final dose). Proof must be a copy of a negative test result or vaccination, or the original vaccination card.

Note: requirements and venue protocols, such as testing and vaccination are subject to change, so be sure to check back closer to your event date for the latest information.

 

What kind of COVID-19 test is considered a diagnostic test?

A PCR or antigen COVID-19 test will be accepted - please be sure to bring printed proof of your negative test result, dated and time-stamped.

 

Will at home COVID-19 tests be accepted?

At-home covid test results will only be accepted if there is a link to results you can print from a medical platform.

 

I have received my first COVID-19 vaccination dose, will my first dose vaccination card be accepted at entry?

Proof of full vaccination requires the last vaccination dose to be administered at least two weeks prior to the event date. If your dose is from a vaccine series that requires two doses, full vaccination status requirement would be met only 14 days after the second dose. For those guests who have only received the first of two doses, proof of a negative COVID-19 diagnostic test will be required, and taken within 72 hours prior to the event date.

 

How soon to the event date should I take a COVID-19 diagnostic test?

For events that require proof of a negative COVID-19 diagnostic test, most events are requiring the test to be taken within 72 hours prior to the event date. 

I am ineligible for vaccination due to underlying health conditions, am I still able to attend my event?

When an event requires proof of a negative COVID-19 test or proof of vaccination, unvaccinated fans with a valid medical restriction will be required to provide printed proof of a negative COVID-19 diagnostic test prior to entering the venue.

Will I have to wear a mask?

Per the Sacramento County Guidelines masks are mandatory regardless of vaccination status, unless actively engaged in eating or drinking.

For the latest safety guidelines, please review our enhanced venue protocols at www.punchlinesac.com/safety-guidelines.

For all ticketed events, please note the following updated policies:

We are operating at full capacity. Please be aware you may be asked to share a table with other guests.

Face coverings are required and must be worn at all times except while eating or drinking.

To reduce staff contact with guest belongings, note our Clear Bag Policy:

  • Clear plastic, vinyl or PVC bags (maximum size: 12"x6"x12")
  • Small clutch bags approximately the size of a hand (maximum size: 4.5"x6.5")
Is there any trouble with parking?
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No. We are located in a shopping center and there is ample parking.

I'm way older than 21 but don't have an I.D. can I still get in even if I'm not drinking?
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If you do not have a valid ID, but are clearly above drinking age, you will still be admitted into the club, but marked as underage and not permitted alcoholic beverages.

Is there a drink minimum?
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Yes, we have a two drink minimum per person.

Do food items count towards the two drink minimum?
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No.

Is there a corkage fee if I bring my own bottle of wine?
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Yes, the corkage fee is $35. A bottle of wine counts as four drinks, so it covers the two drink minimum for two people.

Can I reserve a table?
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Some shows are General Admission seating and therefore first-come first-served. However, we offer reserved seating for an additional fee to certain performances. Contact the box office for more details.

I have a large party coming, Can we be sat together?
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We do a really good job of seating our guests together but remember that General Admission seating is 'first come first served' so with large parties it is best to arrive early and together.

I bought my tickets already; do I still have to wait in that long line?
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Yes, with or without tickets you must wait in line because everyone needs to have their IDs checked upon entry.

 

I bought tickets that I no longer need, what do I do?
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Return to the place of purchase to see what the return policy is. If you purchased them by visiting our box office our policy is that the tickets are NON-refundable NON-exchangeable.

 

The show I want to see is sold out! What do I do?
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Sometimes our shows are sold out in advance so it's best to plan ahead and purchase your tickets in advance. However if this should happen and you want to try your luck you are more than welcome to come to the venue early and wait in our "standby line" in the event that more tickets are released just prior to showtime.

Can I bring my camera?
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Feel free to bring your camera to take pictures before and or after the show. There is absolutely NO photography or video during the show. An announcement will be made when it is time to put your cameras and cell phones away. Any violation of this rule results in expulsion from the venue with no exceptions.

Is your location wheelchair accessible?
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Yes.

What are your box office hours?
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Our box office opens at 5:00 PM on show days. 

Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.

Does your box office charge a service fee?
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Only tickets purchased in person at the box office will be free of service fees.

Is your club available for private parties/rentals?
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Yes, please visit our events page for more information.

Is smoking allowed in establishment?
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No.

What am I not allowed to bring to the show?
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What if I don't drink alcohol, do I still have to abide by the 2 drink min?
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Yes, but you DO NOT have to purchase an alcoholic beverage. Sodas, juices, sparkling waters and more are also available to you.

How do I know if a show is a special event?
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We take passes to some of our shows, you must call the club box office to ask if a show is a special event or not.

Is the comic funny?
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Comedy is subjective to all people. What's funny to some may not be to another. Our recommendation is to look up the various performers on YouTube and judge for yourself.

Do you serve food during the show?
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Yes.

Do You Offer Military Discounts?
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Occasionally we have promotional tickets for eligible veterans, active-duty military personnel, first responders and their families. Please visit Veteran Tickets Foundation at www.vettix.org or First Tickets Foundation at www.1sttix.org to check availability (You must use an existing account or create an account to request tickets.)

 

Does your club offer group rates?
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Please contact box office for inquiries.

Who do I contact if I'm interested in performing at the club?
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Please contact the booking department at norcalcomedybookings@livenation.com

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